Information on the right of withdrawal

1. Right of withdrawal

If you concluded a contract for a farm rental or a service (e.g. wedding, ceremony, photo shoot, workshop) remotely (via the contact form, e-mail, or by phone), you have the right as a consumer to withdraw from the contract without giving any reason within 14 days of concluding it.

To exercise the right of withdrawal, you must inform the provider of your decision to withdraw from the contract by an unequivocal statement (for example by e-mail).

2. How to withdraw – procedure

1. Send notice of withdrawal to:

kralovskalevandule@seznam.cz

2. Include in your notice:

• your first and last name,
• the booking date,
• date of order,
• bank account number for any refund,
• a statement that you are withdrawing from the contract.

3. Refund of payment

The provider will refund all payments received (e.g. a deposit) no later than 14 days from the day on which the contract was withdrawn from.

The refund will be made using the same means of payment as used for the initial transaction, unless the parties agree otherwise.

4. When withdrawal does not apply

The right of withdrawal does not apply in particular to:

• a contract where the provider has performed the service (e.g. the event/ceremony has taken place) with the client’s express prior consent before the withdrawal period expires,
• accommodation, transport, catering, or leisure-time services, where performance is to take place on a specific date or within a specific period (e.g. an agreed event date), in line with Section 1837 of the Czech Civil Code.

5. Provider contact details

Name

Milan Müller

Company ID (IČ)

68203268

Registered office

Na Hůrkách, 262 03 Nový Knín, Czech Republic

E-mail

kralovskalevandule@seznam.cz

Phone

+420 775 977 742

Web

www.kralovskalevandule.cz

6. Sample withdrawal form

(This form is not mandatory – you may also withdraw using another unequivocal statement.)